RETURNS & REFUNDS
If you place an order a day before your missionary is leaving the MTC or the mission field and he/she is not able to pick up the package we cannot offer any kind of refund
We use the more secure payment method which is PayPal. In order to use it you have to create an account to be able to make online payments. This account will be useful not just for this website but for most of the online stores you will find. Shop with peace of mind, your eligible purchase is protected by PayPal.
Please be aware that we are currently only delivering packages to LDS missionaries serving at the LDS Mexico MTC, and LDS Mexico Missions. If for some reason, the missionary you are sending the package to is no longer available at the mission you requested within the next 48 hours of your purchase, we won't be responsible and no refund will be performed.
Although we are careful to offer only services and products we have available in stock, there may be uncommon situations where we may not be able to fulfill your orders. If we cannot provide the product or service requested for causes attributable to us, you will be notified within the next 72 hours of your purchase and refunded within the next 15 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you are to be refunded, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within the next 15 days.